Appointments during the Covid-19 pandemic

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For frequently asked questions about appointments click here

eConsult

The fastest way to get advice for non-urgent conditions

Fill out our simple eConsultation online form Monday through to Friday 8:30am - 6:30pm to get advice and treatment within the next 48 working hours. By filling out this form it helps avoid telephone queues, connects you to relevant information and if an appointment is needed, the most suitable clinician to treat you.  Self-help advice is available through eConsult 24 hours a day.

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Call reception

If you are unable to complete the online form you can phone reception where our receptionists will be happy to help. 01308 421 896 (Bridport) or 01308 861 800 (Tunnel Road/ Pound Piece). The receptionist will ask you a series of questions which will be sent to our new access hub, and triaged by one of the GP's. Having the information upfront, the GP's can review the consultation and decide the best course of action. You may be offered a telephone consultation, a video consultation or a face to face appointment. Please note our telephone lines tend to be quieter Tuesday to Friday after 11am. 

Systmonline - not available for appointment booking

If you are registered to use Systmonline, our online system for patients, we regret that during the pandemic you are unable to use the system to book appointments. Other functions are still available, such as checking your test results and ordering repeat medication.
We will inform you when appointment booking is re-instated.

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