Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

Website Accessibility

Disability Access

Accessibility Needs Form

Training Practice

The practice has been accredited as a GP training practice. This means the practice will have attached to it a qualified doctor training to specialise in general practice and each doctor (registrar) will remain with us for a period usually of 18 months. You may therefore be offered an appointment with the GP registrar.

By the time you see a GP registrar they will have spent at least five years at medical school to qualify as a doctor. Then they will have done two years working in hospitals (previously known as "house jobs"). They will then start a three year training programme to become a GP, during which time they will spend 18 months in a training practice. So by the time you see this doctor they may well have been working as a doctor for four years.

As part of their training the GP registrars need to video record some of their consultations as part of their assessment. You may be asked by the receptionists if you would be happy to take part in this if you have an appointment with the GP registrar. At any time you are able to say "no" to being videotaped and this will not prejudice the way your consultation is viewed or handled in any way. At the end of your consultation, if you don't wish the tape to be used, you can state this and the tape will be erased. However, please note, all videos are kept confidential and are destroyed when no longer required.

At any time if you do not wish to be seen by a GP registrar at your consultation please feel free to bring this to the attention of the receptionist or GP. At no time will this decision prejudice your care with us.