When We Are Closed

For nights, weekends and public holidays please call 111.



Nhs England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.


When to call 111? 

You should use the NHS 111 service if you urgently need medical help or advice, but it is not a life-threatening situations. Call 111 if:

  • You need medical help fast, but it is not an 999 emergency 
  • You think you need to go to the Dorchester County Hospital Emergency Department (A&E) or need another NHS urgent care service.
  • You don’t know who to call or you don’t have a GP to call
  • You need health information or reassurance about what to do next
  • You think you need to go to the Minor Injuries Unit

How NHS 111 works

You answer questions about your symptoms by speaking to a fully trained adviser on the phone, or using the website

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

You can also get: